Diagnostic scope
Revenue pipeline, cost structure, team utilisation, decision latency, customer retention mechanics. We pull data from your existing tools rather than asking you to fill spreadsheets.
Where your operation actually stands
Business Consulting that starts with the truth about your operations
Most consultancies open with a pitch deck. We open with a diagnostic. Before we suggest anything, we map your revenue flow, your team structure, your decision bottlenecks, and the gap between what your leadership reports and what your data shows. That map becomes the single source of truth for every recommendation we make.
Request a diagnostic
Typical turnaround: 10 working days
What we actually do
Not a menu. A capability map arranged by the sequence most engagements follow.
Operational mapping
We build a visual model of how work moves through your organisation. Every handoff, approval gate, and information silo gets documented. The output is a living diagram your team can update after we leave.
Typical duration: 2–3 weeks. Deliverable: annotated process map in Miro or Lucidchart, plus a written brief.
Cost and margin analysis
Line-by-line review of where money goes and what it produces. We compare your cost ratios against sector benchmarks we maintain internally, not published averages that lag by two years.
Requires read access to your accounting platform. We sign an NDA before any data transfer.
Growth architecture
Once we know where the friction is, we design a growth plan that respects your cash position and team capacity. Some firms need a new sales channel. Others need to fix fulfilment before they add volume. We tell you which one applies.
Leadership alignment sessions
Strategy fails when the leadership team disagrees on priorities but never says so. We facilitate structured sessions where disagreements surface early and get resolved with data, not seniority.
Implementation support
We stay for the hard part. Weekly check-ins, blocker removal, and honest progress tracking until the changes stick. Our involvement tapers as your internal capability builds.
Evidence from recent engagements
Manufacturing — West Midlands
Reducing order-to-ship from 11 days to 6
A 90-person manufacturer was losing repeat orders because competitors shipped faster. Our mapping revealed that three approval steps existed for historical reasons nobody remembered. Removing two of them and restructuring the warehouse pick sequence cut the cycle nearly in half. Revenue from returning customers rose 18% in the following quarter.
Professional services — London
Margin recovery after a bad acquisition
A 40-person consultancy acquired a smaller rival and saw margins drop from 22% to 9% within six months. We identified duplicate software licences, overlapping client accounts being serviced by both teams, and a billing structure that undercharged the acquired firm's clients. Consolidated billing alone recovered £68k annually.
Retail — North East
Inventory model redesign
A regional retailer carried £1.2m in stock but regularly ran out of its top 15 sellers. We rebuilt the reorder model around actual sell-through velocity instead of supplier minimum-order quantities. Stock value dropped to £870k while availability of top sellers hit 97%.
How we think about consulting
We do not sell frameworks as products. A framework is a lens, not a solution. The solution is always specific to your numbers, your people, and your market position. When someone hands you a generic playbook, they are saving themselves time at your expense.
Our reports are short. Rarely more than 15 pages. Long reports get filed and forgotten. Short reports with clear next steps get acted on.
The team behind the work
We are a small firm by design. Four senior consultants, each with at least 12 years of operating experience inside businesses before moving to advisory. No juniors running your engagement while a partner shows up for the kick-off and the final presentation.
Our backgrounds span manufacturing operations, financial services compliance, SaaS scaling, and retail supply chain. That mix means most mid-market problems fall within someone's direct experience.
Pricing transparency
Diagnostics are fixed-fee: £4,800 for firms under £5m revenue, £7,200 for firms above. Implementation support is billed monthly at an agreed rate with a 30-day exit clause on either side.
Location
Based in England. On-site work across the UK. Remote diagnostic sessions available for firms outside reasonable travel distance.
Start with a conversation
Tell us what you are dealing with. We will respond within two working days with an honest assessment of whether a diagnostic makes sense for your situation.
Questions we hear often
How long does a typical engagement last?
The diagnostic phase runs two to three weeks. If we move into implementation support, that usually lasts between eight and sixteen weeks depending on the scope of changes. We agree milestones upfront so neither side is locked in without clear progress.
Do you work with startups?
Rarely. Our methods assume you have at least 18 months of operating data and an established team. Pre-revenue companies benefit more from accelerator programmes or specialist startup advisors.
What data access do you need?
Read-only access to your accounting platform, CRM, and any project management tools. We sign a mutual NDA before any data is shared. We never export customer personal data; our analysis works on aggregated figures.
Can the diagnostic be done remotely?
Yes, though we prefer at least one on-site day. Seeing how a team works in person reveals things that video calls miss: informal communication patterns, physical workflow constraints, workspace layout issues.
A note on confidentiality
Every engagement is covered by a mutual non-disclosure agreement. The case narratives on this site are published with client permission and deliberately omit identifying details. We will never name your company or share your data without written consent.